Happy 2025
A look back at 2024 and hopes for what 2025 will bring.
Customer Experience Gone Wrong
How a frustrating UPS experience highlights key customer management lessons every company should learn.
The Game of Language
Celebrating a 1,000-day streak on Duolingo, I explore the power of lifelong learning and gamification. Discover their transformative impact in this short piece.
Spawn Points: March 2024
Fuel your game ideation process with insights on why an anime flavor can be interesting, how to capitalize on nostalgia, and how to boost your live streams.
Mac vs. Windows: Why I switched and what I learned
Mac OS and Windows are the dominant operating systems on personal computers, and both have their strengths and weaknesses. Which is right for you?
Food for thought #2
Let’s dive into a selection of innovations powered by technology. This week we will discuss drones, “air charging”, and sensorial experiences.
Netflix Direct: brilliant or nonsense?
Netflix Direct is a new feature that lets subscribers watch a version of the service that looks like a traditional TV channel. Why the hell would Netflix do that?
Mmhmm, that’s cool!
If you are the kind of person who would rather stream PowerPoint than Among Us, mmhmm is just what you need to impress your colleagues.
Analysis: Facebook’s strategy in 2020
Despite growing public concerns, Facebook is extremely ambitious and this year has been pivotal towards its grand goals.
Food for thought #1
Let’s broaden our horizons with a selection of innovations powered by technology. This week we will talk about IKEA.
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Antoine Emond - Digital Innovation 